WashU IT Engineers have resolved the issue affecting email-to-text messages to Verizon. Technical teams will follow up with affected users to ensure that any related impact is resolved. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Apr 11, 2025 - 10:51 CDT
Investigating
WashU IT is investigating an issue with email-to-text messages to Verizon being undeliverable. Technical teams implemented a configuration change on Thursday 4/11 to resolve some issues affecting multiple groups' email messages. This change caused impact to the ability to send email-to-text messages to Verizon.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Apr 11, 2025 - 10:30 CDT
This incident affected: Communications & Collaboration (Email).