WashU IT Engineers have resolved the issue affecting data warehouse, and all data should now be up to date. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Posted Sep 10, 2025 - 18:06 CDT
Update
WashU IT is investigating an issue with information in the Data Warehouse being stale/out of date. Microsoft has implemented a fix for their Azure platform. WashU IT has finished the bulk of the manual data processing with the exception of Slate, which is still in progress.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Sep 10, 2025 - 18:01 CDT
Monitoring
WashU IT is investigating an issue with information in the Data Warehouse being stale/out of date. Microsoft has implemented a fix for their Azure platform. WashU IT is now manually processing data to get caught up.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Sep 10, 2025 - 15:07 CDT
Update
WashU IT is investigating an issue with information in the Data Warehouse being stale/out of date. Users running reports out of the data warehouse will only see information through 9/9/25. Microsoft is still working to resolve service issues in their Azure platform.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Sep 10, 2025 - 10:57 CDT
Investigating
WashU IT is investigating an issue with information in the Data Warehouse being stale/out of date. Users running reports out of the data warehouse will only see information through 9/9/25. Microsoft has communicated that they are working to resolve service issues on their Azure platform. A support ticket has been opened with Microsoft to ensure that impact to WashU is addressed.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Posted Sep 10, 2025 - 09:12 CDT
This incident affected: Administrative & Enterprise Systems (Reporting (Cognos, PowerBI, Tableau)).