Get webhook notifications whenever Washington University - IT creates an incident, updates an incident, resolves an incident or changes a component status.
WashU IT's Service Dashboard gives you real-time updates on system performance issues. If you require assistance, please call our Service Desk at 314-933-3333.
Administrative & Enterprise Systems
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Alumni and Development Information System (ADIS)
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Research Management System (RMS)
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Student Information System (SIS)
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Cognos Reporting
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Bear Bucks
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Back-end Processing (AutoSys)
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Confluence
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Archibus
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EPIC
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S-Fax
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Communications & Collaboration
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Email
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Microsoft Teams
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Emma mass communication system
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Box File Storage System
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WUSTL Connect
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Computing and Printing
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E-Fax
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PaperCut Printing
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WashU Cloud Storage
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Azure Hosted Infrastructure
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Desktop Computing
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File Services
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IT Infrastructure Components
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JAMF Apple Device Management System
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Active Directory
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Splunk
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ConnectAdmin
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Network & Connectivity
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Internet
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Internet 2
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Phone
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VPN
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WiFi
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Washington University Research Network (WURN)
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Resolved -
WashU IT Engineers have resolved the issues affecting printers at OTM. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Apr 1, 16:57 CDT
Investigating -
WashU IT is investigating an issue with printers intermittently dropping their network connections at the OTM (Office of Technology Management) at 4240 Duncan. The issue is believed to be related to recent network changes on or around 3/27/25.
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Apr 1, 15:32 CDT
Resolved -
WashU IT Engineers have resolved the issue affecting building access. If you continue to experience further issues, please contact us at 314-933-3333.
We appreciate your patience during this incident.
Mar 23, 17:26 CDT
Identified -
WashU IT is investigating an issue affecting users on Danforth and Med campus where they may have lost access to enter various buildings, including but not limited to these locations:
Rosedale Apartments Res Lofts Greenway Apartments
The root cause of the issue has been identified and technical teams are working to implement a fix.
Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Mar 23, 13:41 CDT
Investigating -
WashU IT is investigating an issue affecting users on Danforth and Med campus where they may have lost access to enter various buildings, including but not limited to these locations:
Rosedale Apartments Res Lofts Greenway Apartments
Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.
Mar 23, 13:28 CDT